Frequently Asked Questions



How to install Letterra?

1. Download a full package from the website.
2. Find Letterra_installer.ccx file.
3. To install a *.ccx file into any Creative Cloud application, double click it. This will open the Creative Cloud application.
4. Click Install locally.
5. Since, in this case, we are the third-party developer, it’s safe to click OK.
6. Open Photoshop and enjoy!

How to activate a license?

1. Open Photoshop.
2. Open the plugin.
3. Click on the button “Activation”.
4. You will see Dialog Window where you must insert your license code.
5. Insert your License code.
6. Click “Activate”.
7. Enjoy.

How to deactivate license code?

You can do this by 2 ways:

  1. Open the plugin and click on “Deactivate” button.
  2. Login to your profile page. Go to
    My Purchases->View Licenses->Manage Sites->Deactivate Site

How to find my license code?

After purchase you will receive an email with your order number and other purchase information with your license code. Your license key also available in your account area along with your plugin downloads.

Didn’t find the answer?

If you still can’t find the answer you’re after in our FAQ, you can contact us.